Once again the ATA has churned out yet another dynamic, educational and fun conference event. Congratulations to the great ATA staff for producing another blockbuster, the biggest yet. Events like this one validate the ATA's place in the major leagues of our industry.
Ken Sponsler
General Manager
CompliancePoint
If I were to attend one conference per year, this would be it!
Angela Morris
President
Quality Contact Solutions, Inc.
360CRM strongly believes in the the ethical approach the ATA is undertaking with the inception of the SRO Compliance Guidelines. This forward thinking approach will keep our industry healthy, and customer's satisfied for years to come. We recommend ATA membership to any organization in our industry that desires to perform teleservices in a highly ethical, compliant, "customer first" way of doing business. The ATA is truly a FIRST CLASS organization headed by Top Shelf leadership.
Rob Marshall
COO
360CRM
Educational. Well organized. Enjoyable. I'd encourage leaders and future leaders with ties to the call center insutry to attend and make the most of everything the ATA has to offer.
Lorre White
VP Operations
West Corporation
Comments from 2009 Session Evaluations:
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Presenters very knowledgeable and engaging with audience. Great job of sticking to the topic, demonstrating expertise without commercial approach. Focused on value and SRO process. Well done!
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Very interesting session, It was good to get both perspectives.
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Sessions with audience interaction have been great! It was nice to hear both perspectives, Great session!
- Low jargon/high usefulness
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I thought the anecdotal stories were excellent!
- Excellent and exceptional!
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Mitch is best at providing latest info and what you should focus on w/regs.
- Wow! Made it worth my trip - refreshing.
- Clearly demonstrated industry expertise.
- Love to hear Searcy speak - he is very engaging.
- Very clear and informative.
- Answers to questions gave excellent perspectives; these are clearly the experts!